Delivery Policy
Processing Time:
Please allow 2 – 3 business days for your order to be processed. Processing times are not included in the estimated delivery time at checkout. During high-volume periods processing time is 3 – 5 days.
Shipping Rates:
Calculated at checkout and vary depending on your delivery location.
Dispatch Notification:
If you have not received a dispatch/delivery notification within the specified processing time or the dispatch date, please notify us by sending an email to [insert company email address here] including your order number.
Item not Delivered?
If you do not receive your order within the estimated delivery time, please allow an extra 24 hours before contacting us because packages may be delayed by selected courier service. Once items are dispatched it is the responsibility of the postal service to ensure packages are delivered. Please note that refunds will not be issued for lost packages, however items will be resent if a package cannot be traced.
Customs and Duties Charges:
Shipments crossing international borders (outside of Ghana) may be subject to the assessment of duties and taxes imposed by the importing country’s government. Styleorbparlor have no control over these charges as they vary between countries. These charges are the customer’s responsibility.
Collection:
We are open for collection. We encourage all urgent orders to choose this shipping option. Please allow an additional 1– 2 business days (Ghana) and 2– 3 business days (international shipments) in transit time on all deliveries.